Last updated on June 21st, 2024 at 12:45 am

Choosing the right commercial contractor in Richmond, Virginia, is not just a matter of preference but a crucial decision that can significantly impact your financial standing and the success of your project. Richmond’s economy is thriving, with a vibrant mix of finance, healthcare, and manufacturing industries, driving a steady demand for commercial construction. The stakes are high with investments ranging from $150,000 to $1 million and sometimes even up to $1.85 million. The city’s competitive market boasts approximately 30 reputable contractors, making the selection process even more critical. Projects often span up to 18 months, so partnering with a contractor who can adeptly navigate potential challenges, manage timelines effectively, and ensure timely completion is vital to capitalize on Richmond’s robust economic opportunities and achieve a successful outcome.

Richmond, home to a population of approximately 230,127, boasts a dynamic construction sector. The city’s median home value of $390k reflects its diverse real estate market, underscoring the importance of skilled professionals who can handle various commercial construction projects. With numerous construction companies in Richmond, VA, selecting the right one can take time and effort, but avoiding costly delays and guaranteeing high-quality results is necessary.

This article will highlight some of the best construction companies in Richmond VA. These contractors have earned their reputation through expertise, reliability, and impressive project portfolios. Choosing the right commercial contractor ensures your project is in capable hands, leading to a successful and smooth construction experience.


Overview: The Best Commercial Contractors in Richmond, Virginia

Contractor

Average Customer Satisfaction

Service Rating Score

Total Number of Reviews

Complaint Percentage

Evans Construction Inc.

4.8

5

11

0.0%

Hunnicutt Construction

4.8

5

9

0.0%

Emerald Construction

4.7

5

1

0.0%

Fastrac General Contractors

4.7

5

2

0.0%

HITT

4.6

5

4

0.0%

W.M. Jordan Company

4.4

4

5

0.0%

Brooks & Company General Contractors

4.4

3

3

0.0%

See Ranking Methodology at the bottom of this article to learn more.


Evans Construction Inc.

1700 Old Williamsburg Rd. Sandston, VA 23150

Evans Construction Inc.

Year Established

1981

Services Provided

Commercial & Tenant Improvments

Areas Served

Richmond County & Surrounding Areas

What Customers Are Saying

Professional, On Time, Helpful, Quality Work

Average Customer Satisfaction

4.8 (11 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Evans Construction, Inc., is a third-generation general contractor that assists with construction projects of all sizes and levels of complexity. Many of its clients are long-term, repeat customers, reflecting first-class work ethics, excellent work, and enduring client commitment.

Evans Construction is headed by Chase Evans, a Henrico County-based commercial general contractor focused on the design-build delivery method. He completed his education at James Madison University. Chase’s expertise and experience in the industry have made the company one of the most sought-after builders in the industry. Under his leadership, it has evolved and grown and has become known for its quality artistry and excellent customer service. Chase was featured in an article from Richmond Times-Dispatch, leading one of the top Richmond commercial contractors.

Evans Construction Inc. construction companies in richmond va

Evans Construction, Inc. is accredited by the United States Green Building Council (USGBC), Leadership in Energy and Environmental Design (LEED), and the National Association of Church Design Builders (NACDB).


Hunnicutt Construction 

2907 Park Ave, Richmond, VA 23221

Hunnicutt Construction

Year Established

1974

Services Provided

Commercial & Tenant Improvments

Areas Served

Richmond County & Surrounding Areas

Notable Project

Tenant improvement work | 2235 Faraday Ave, Chesterfield, VA, 92008 $750,000.00

What Customers Are Saying

Amazing to Work With, Responsive, Reliable, Trustworthy, Organized, Delivered on Time

Average Customer Satisfaction

4.8 (9 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Hunnicutt Construction has provided quality services for five decades. The firm is committed to the values it was founded upon: integrity, craftsmanship, and exceptional customer service. Its diligent staff delivers outstanding results with projects that exceed clients’ expectations in a timely manner and within the specified budget.

Hunnicutt Construction  construction companies in richmond va

Hunnicutt Construction is a family-owned and operated company now in its second generation. With 40 years of experience and expertise, Hunnicutt Construction combines knowledge, craftsmanship, and expertise with attention to detail to create spaces of distinction. Hunnicutt Construction is certified by the Leadership in Energy and Environmental Design (LEED).


Emerald Construction

2219 Dabney Rd, Richmond, VA 23230

Emerald Construction

Year Established

1993

Services Provided

Commercial & Tenant Improvments

Areas Served

Richmond County & Surrounding Areas

Notable Project

Construction of a new building for American Family Fitness | 4435 Waterfront Dr, Chesterfield, VA, 23060 $6,663,417.00

Average Customer Satisfaction

4.7 (1 review)

Service Rating Score

5

Complaint Percentage

0.0%

Emerald Construction has completed projects in all commercial market sectors and implements the latest technology to deliver a quality experience for each of its clients. The firm has a proficient, skilled, and client-driven staff that ensures excellent craftsmanship and exceptional customer service.

Emerald Construction commercial contractors richmond va

Emerald Construction has received various awards since its inception. Some are the GRACRE’s STAR Awards as Best Historic Rehabilitation, VACO Hill Award, and VACO Excellent in Safety 2020. In addition to these awards, the company is certified as a Leadership in Energy and Environmental Design Accredited Professional (LEED AP). It is certified by the Virginia Society of Healthcare Engineers (VSHE) and the American Society for HealthCare Engineering (ASHE).


Fastrac General Contractors

1141 Jefferson Green Circle, Midlothian, Virginia 23113

Fastrac General Contractors

Year Established

1999

Services Provided

Commercial & Tenant Improvments

Areas Served

Chesterfield County, Richmond County & Surrounding Areas

Notable Project

New construction – Valvoline | 3955 Holland Rd, Virginia Beach, VA, 23452 $1,408,750.00

Average Customer Satisfaction

4.7 (2 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Fastrac General Contractors has been a commercial construction company for 22 years. It offers its customers the highest-quality construction and is committed to providing quality craftsmanship in every service area. 

The firm was founded by Darrell Tompkins, who has vast knowledge and experience in commercial general contracting, construction management, and project management. Darrell oversees every service aspect, ensuring the clients of quality artistry and exceptional customer service. Under his watch, this company remains one of the premier commercial general contractors in Richmond VA.

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The firm’s reputation in the construction industry is a testimony to its expertise and unparalleled attention to detail. Its continuing growth has enabled the company to become a leader in commercial construction. The company’s employees are renowned for their skills, professionalism, and dedication. Every customer and project is of utmost importance, allowing the firm to garner compliments and delight among its clients.


HITT

4909 Dickens Rd Richmond, VA 23230

HITT

Year Established

1937

Services Provided

Commercial & Tenant Improvments

Areas Served

Richmond County & Surrounding Areas

Notable Project

Tenant fit up | 45200 Vantage Data Plz, Dulles, VA, 20166 $2,673,000.00

Average Customer Satisfaction

4.6 (4 reviews)

Service Rating Score

4

Complaint Percentage

0.0%

HITTs’ construction professionals have provided clients with a wide array of services since its launch. Contributing its pre-construction, reliability, and virtual construction skills, the firm collaborates with its building partners to meet its clients’ cost, quality, and timely delivery goals. It offers its resources to support any commercial general contracting needs. Among the renowned commercial general contractors in Richmond VA, the studio is part of America’s Largest Private Companies 2023 as it ranked 110th on Forbes.

HITT’s CEO, Kim Roy, is taking the lead. He completed his education at Virginia Tech, earning a degree in construction. She began her career in commercial construction with HITT in 1999 and rose through the ranks as CEO. Kim provides executive oversight for various corporate resources, including marketing, HR, pre-construction, business development, and virtual construction.

HITT commercial general contractors richmond va

Since its inception, HITT has been recognized by various award-giving bodies. These awards include the 2018 ABC Eagle Award, the 2019 NAIOP Award of Excellence Category, the 2016 WBC Craftsmanship Awards, the 2015 ABC National Excellence in Construction Award, and the 2015 IIDA MAC Design Awards.


W.M. Jordan Company

708 Bainbridge St., P.O. Box 24366 Richmond, VA 23224

W.M. Jordan Company

Year Established

1958

Services Provided

Commercial & Tenant Improvments

Areas Served

Richmond, North Carolina, Newport News

Notable Project

Expansion of the Museums of Colonial Williamsburg | 301 S Nassau St, Williamsburg, VA, 23185 $33,992,758.00

Average Customer Satisfaction

4.4 (5 reviews)

Service Rating Score

3

Complaint Percentage

0.0%

W.M. Jordan Company is a general contractor serving clients in Virginia and Carolina. One of the preferred commercial contractors in Richmond VA, it is part of the ENR MidAtlantic Top Contractors Preliminary List from ENR.

W.M. Jordan Company is now led by John Lawson. He graduated from Virginia Tech with a degree in geophysics. John has broad experience in all areas of the construction business and was a project manager before becoming president and CEO of W.M. Jordan in 1986.

W.M. Jordan Company commercial general contractors richmond va

W.M. Jordan Company has achieved an immense amount since its inception. Some of its awards are the 2017 ABC Eagle Award for Excellence in Construction, 2021 ABC Top Performer, ABC-VA STEP Platinum Award 2018, and Engineering News-Record Mid Atlantics’ 2021 Top Contractor List. The firm is also certified by the Associated Builders and Contractors (ABC), Leadership in Energy and Environmental Design (LEED), United States Green Building Council (USGBC), Associated General Contractors of America (AGC), Virginia Occupational Safety and Health (VOSH), American Institute of Architects (AIA), and the Arizona General Education Certificates (AGEC).


Brooks & Company General Contractors

4801 Hermitage Rd, Richmond, VA 23227

Brooks & Company General Contractors

Year Established

1980

Services Provided

Commercial & Tenant Improvments

Areas Served

Richmond County & Surrounding Areas

Notable Project

Heavy remodeling, interior renovation, & site improvements | 3000 Belt Blvd, Richmond, VA, 23234 $1,010,000.00

What Customers Are Saying

Inviting, Professional

Average Customer Satisfaction

4.4 (3 reviews)

Service Rating Score

4

Complaint Percentage

0.0%

Brooks & Company General Contractors has provided construction services over the past 40 years. Through the years, it has worked hard to improve its ability to help its clients with various needs. The firm has also developed long-term relationships with local architectural firms’ business enterprises. 

David Brooks, the firm’s founder, pursued his vision of developing a new construction firm. Working out of a small office warehouse in Ashland, Virginia, the company began working on residential and small commercial projects. The firm’s employees have grown with the company since the eighties.

Brooks & Company General Contractors richmond commercial contractors

Brooks & Company comprises hardworking people with different backgrounds and diverse experiences. Many have been with the company for years and enjoy their work immensely. Holding its place as one of the leading Richmond commercial contractors, the company’s strength comes from its people’s diligence and financial stability, both of which set the company apart. The firm is certified by the Occupational Safety and Health Administration (OSHA) and the Leadership in Energy and Environmental Design (LEED).


Ranking Methodology

To evaluate the performance of contractors, our methodology employs a systematic approach that considers various factors contributing to customer experience and satisfaction. We focused on assessing the commercial contractors in the Richmond, Virginia area. The methodology involves assigning weightings to specific categories based on their significance in determining customer service quality. Here’s the breakdown of the categories and their respective weightings:

  • Average Customer Satisfaction (35%): This metric represents the average rating given by customers across the same review platforms as the Average Customer Satisfaction Score. A higher average rating indicates greater overall satisfaction with the service provided.
  • Service Rating Score (25%): We analyze the ratio of high (4-5 stars) to low (1-2 stars) ratings for each business across multiple review platforms: Google, Houzz, and Yelp. A higher percentage of positive reviews contributes to a higher score, reflecting better customer satisfaction.
  • Complaint Percentage (25%): We analyze the ratio of complaints to total reviews for each business. A lower complaints ratio indicates better service quality and results in a higher score.
  • Business Hours and Availability (10%): The operating hours of each business are assessed to gauge accessibility. Companies with extended operating hours are awarded a higher score, as they offer greater convenience to customers.
  • License Status (5%): We verify the licensing status of each contractor with their local licensing board to ensure legal compliance. Companies with valid licenses receive a higher score, reflecting professionalism and adherence to regulations.
  • Total Score: We determined the overall rating for every contractor by calculating a weighted average, with the category weight determining the amount the subscore contributed to the total score 

Additional Note: Service Rating Score, Average Customer Satisfaction, and Complaint Percentage are calculated with a Bayesian estimate to account for if the contractor has a low number of total reviews. A Bayesian average is a statistical method used to calculate the average of a set of data points while taking into account prior information or beliefs about the distribution of the data. It combines the observed data with a prior distribution to generate a more accurate estimate of the true average.


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